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How to Increase Customer Loyalty and Get More Google Reviews With These Psychological Hacks

Jan 27, 2020 | Commentary

People's hands reach up, launching paper airplanes into a clear blue sky. The white planes scatter playfully, symbolizing creativity taking flight—much like how Petaluma web design elevates ideas with seamless innovation and artistry.

The Ben Franklin effect is a psychological phenomenon where getting someone to do a small favor increases the likelihood they'll do a big favor for you later on. Marketers can follow this approach as a way to obtain favorable Google reviews. First, invite customers to complete a very brief survey about your products or services. Use the responses to identify your most positive customers. Next comes the big favor: send an email asking them to write a Google review. Make sure you sound appreciative rather than manipulative. The positive Google reviews you receive from this approach will increase trust in your brand.

Key Takeaways:

  • There are various techniques for soliciting reviews, such as starting by asking for small favors and building from there.
  • Genuine reviews and ratings will lend you credibility and increase engagement with your business.
  • Customers that assist you are more likely to be loyal in the future.

“Most people think they are good people, and they will say YES to a help request to brighten their good self-image.”

Read more: https://www.jeffbullas.com/get-more-google-reviews/

PPC campaigns
A tranquil oasis with a white desk and a laptop.
Two women working on a laptop, creating user-centric websites with trendy web design.
A group of people from West Coast sitting around a table looking at a laptop.
A man is sitting at a desk with a laptop in front of him, working on boosting online visibility using effective SEO strategies.
A web page with a blue background.
A tablet displaying engaging content, alongside a notebook and pen on a wooden table.
website maintenance
A laptop is placed on a desk, optimized for Local SEO and accompanied by a bottle of wine.
e-commerce
A woman is using social media marketing strategies while holding an iPhone in front of a laptop to enhance her online presence.
A person working at a desk with a computer screen in California.
A compelling computer monitor that sells with purple lights on it.
A woman with curly hair is holding a piece of paper in front of a laptop, showcasing local SEO success stories.
A group of people writing killer headlines around a laptop in a conference room.
Implement a responsive web design on a desk with a laptop and a lamp, reaping the benefits of enhanced user experience across different devices.
A group of people sitting at a desk in the Petaluma Historical Library, studying the city's history.
A black and white photo of a person using a laptop in California.
An individual showcasing Instagram photos on their smartphone, utilizing the platform to reach new audiences and grow their business.
website design
A person holding a phone with social media icons, demonstrating effective Social Media Marketing strategies to enhance growth.
An iPad featuring the Petaluma Historical Library & Museum.
A man is using a laptop and a tablet to design a website in California.
Business video marketing on a desk using creative ways.
website design
A woman sitting on the floor in a museum, working on her laptop.
A photo of a notebook and pens on a concrete floor.
Implementing responsive web design brings numerous benefits, allowing users to easily access a website and view its content on various devices such as laptops. This laptop is positioned on a sleek wooden table in an
A woman using SEO tools to analyze data on her laptop in front of a plant.
AdobeStock 311145638
A digital marketing notebook placed alongside a cup of coffee and a laptop, creating a visually appealing composition.
A man wearing glasses is holding a laptop while enjoying a tranquil escape at Helen Putnam Regional Park in Petaluma.
A businesswoman from Petaluma, CA is standing on a graph with an upward arrow.
A woman comfortably using a laptop on a bean bag chair while interacting with user-friendly websites.
A laptop is sitting on a desk next to a bottle of wine, showing the importance of following the do's and don'ts in email marketing.
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