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What Are SOPs & How Do You Write Good Ones?

Nov 27, 2019 | Commentary

The acronym SOP stands for standard operating procedure, and it is a list of instructions that includes step-by-step directions on how to complete a certain procedure. These instructions are often shared with new employees as a way to help them digest a company's standard procedure. These step-by-step directions should always be user-friendly with simple words that are easy for anyone to read. They are often presented in a flow chart or a labeled document for added accessibility.

Key Takeaways:

  • A SOP is a standard operating procedure and they help make functions predictable and routine.
  • You need to have SOP's that are clearly written and easy to understand in a step by step manner.
  • Communicate the process and make sure it works by speaking to and seeking out the advice of the very people who will be using it daily.

“Well-written SOPs have steps that are short and simple and are usually presented in a flow chart or clearly labeled document.”

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