The acronym SOP stands for standard operating procedure, and it is a list of instructions that includes step-by-step directions on how to complete a certain procedure. These instructions are often shared with new employees as a way to help them digest a company’s standard procedure. These step-by-step directions should always be user-friendly with simple words that are easy for anyone to read. They are often presented in a flow chart or a labeled document for added accessibility.
- A SOP is a standard operating procedure and they help make functions predictable and routine.
- You need to have SOP’s that are clearly written and easy to understand in a step by step manner.
- Communicate the process and make sure it works by speaking to and seeking out the advice of the very people who will be using it daily.
“Well-written SOPs have steps that are short and simple and are usually presented in a flow chart or clearly labeled document.”