Many businesses today and start-ups that you notice have figured out that our country enjoys a certain level of convince and are willing to pay nicely for it. In his new blog post, Brian Halligan addresses this topic by utilizing his daily experiences. He takes the time to highlight what several companies have gotten right from a consumer perspective, what level of experience consumers now expect and how you can implement these concepts into your own business to drive success.
- Nowadays, successful businesses are making the consumer experience easier, and without hassle.
- These businesses are changing the status quo, focusing more on the customer experience rather than the product itself.
- Unlike the old days of tedious customer support, companies now use support as a growth and marketing opportunity.
““Disruption” is typically used to describe technology disruptions that turn industries upside down.”