Terms and Conditions

Last Updated: June 16, 2026

These Terms and Conditions ("Terms") govern your use of radwebmarketing.com (the "Site") operated by ARK Media, Inc., doing business as RAD Web Marketing ("we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you don't agree, please don't use the Site.

If you become a client and engage us for services, separate written agreements (such as scopes of work, statements of work, or service agreements) will govern that engagement. These website Terms apply to your use of the Site itself.

1. Use of the Site

Our Site is intended for businesses and professionals exploring our marketing, web design, SEO, and related services. By using the Site, you represent that you are at least 18 years old and have the legal authority to agree to these Terms (whether for yourself or on behalf of an entity you represent).

You agree to use the Site only for its intended purposes and in compliance with all applicable laws.

2. Things You Can't Do on the Site

When using the Site, you agree not to:

• Use it for any unlawful purpose or in violation of any applicable law
• Attempt to gain unauthorized access to any part of the Site, our servers, or any connected systems
• Interfere with the operation of the Site, including through viruses, malware, scripts, scrapers, or attempts to overload our servers
• Copy, reproduce, modify, or distribute Site content for commercial purposes without our written permission
• Harvest contact information (emails, phone numbers) from the Site for spam, marketing, or other unsolicited contact
• Impersonate any person or entity, or misrepresent your affiliation with anyone
• Use automated systems (bots, scrapers, crawlers) to access the Site, except for standard search engine indexing
• Reverse engineer, decompile, or attempt to extract the source code of any software on the Site
• Use the Site to harass, abuse, threaten, or harm any other person or entity
• Frame the Site in another website or otherwise misrepresent its origin

We reserve the right to block access, remove content, or take other action against anyone we believe is violating these Terms.

3. Intellectual Property

The Site, including its text, graphics, logos, images, software, design, and overall look and feel, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. "RAD Web Marketing," our logo, and related branding are trademarks of ARK Media, Inc.

You may view, share, and reference our content for personal or business research purposes. Any other use — including reproduction, modification, distribution, or commercial use — requires our written permission.

If you believe content on our Site infringes your copyright, please contact us at info@radwebmarketing.com with the details of the work, the allegedly infringing material, and your contact information.

4. Submissions and Feedback

If you submit comments, suggestions, ideas, or feedback to us through forms, email, or other channels ("Submissions"), you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and incorporate them in our business without compensation or attribution to you. You confirm that any Submissions are your original work or that you have the right to share them.

Our Site does not currently host public user comments, profiles, or uploaded content. If we add features for user-generated content in the future, separate guidelines will apply.

5. Marketing and Business Services Disclaimer

Information on the Site about our services, capabilities, results we've achieved for clients, case studies, and testimonials is provided for informational purposes only. Specifically:

• No guarantee of results. Marketing outcomes — including search engine rankings, traffic, conversions, leads, sales, and ROI — depend on many factors outside our control, including your industry, competition, the quality of your offering, market conditions, and decisions by third-party platforms. Past results for ourselves or for clients are not a guarantee of future results for you.
• Third-party platforms. Our services often involve platforms we don't own or control — such as Google (Search, Ads, Analytics, My Business), Meta (Facebook, Instagram), other social networks, and email or SMS providers. These platforms change their policies, algorithms, and features regularly. We will use industry best practices, but we cannot guarantee any specific outcome on platforms we don't operate.
• Algorithm and policy changes. Search engine algorithms, advertising platform rules, and other third-party policies change frequently and can affect website traffic, rankings, and ad performance in ways that no agency can prevent or control.
• Case studies and testimonials. Any case studies, testimonials, statistics, or examples shown on the Site reflect specific client situations and are not promises of similar results for your business.
• Website uptime and performance. For websites we build or host, we work with reputable hosting providers but cannot guarantee uninterrupted uptime or performance, since hosting providers, internet infrastructure, and external services are outside our direct control.
• Compliance services context. If you engage us for compliance-related services (such as ADA accessibility, CIPA, CCPA, or similar consultations), our work is intended to reduce your exposure and improve your alignment with applicable best practices and laws. We are not a law firm and do not provide legal advice. For legal questions specific to your business, consult a licensed attorney.

6. AI-Generated and AI-Assisted Content

We use artificial intelligence (AI) tools to help create, edit, and deliver some of the content and services on this Site. This may include:

• Blog posts, articles, and other written content (AI-assisted, then reviewed by our team before publishing)
• Responses from chatbots and automated messaging features on our Site
• Marketing and service materials
• Research, summarization, and ideation that informs our recommendations

You should know:

• AI can make mistakes. AI tools can produce inaccurate, incomplete, outdated, or fabricated information (sometimes called "hallucinations"). We review AI-assisted content before publishing where practical, but errors can still occur.
• Not professional advice. AI-generated or AI-assisted content on this Site is for informational purposes only. It does not constitute legal, financial, medical, accounting, or other professional advice. Always consult qualified professionals for advice specific to your situation.
• Subject to change. Content on the Site may be updated, corrected, or removed at any time as we learn of inaccuracies or as information becomes outdated.
• No warranty of accuracy. While we make reasonable efforts to ensure content is accurate and useful, we make no warranties about the accuracy, completeness, reliability, or suitability of AI-generated or AI-assisted content for any purpose.
• Human oversight for consequential decisions. We do not rely on AI alone to make significant decisions affecting our clients or visitors. A human reviews material decisions before they're acted on.

If you spot inaccurate, misleading, or out-of-date content on our Site, please let us know at info@radwebmarketing.com so we can review and correct it.

7. No Professional Advice

Content on the Site — including blog posts, guides, articles, and resources — is provided for general informational purposes only. It does not constitute legal, accounting, tax, financial, or other professional advice. You should consult qualified professionals for advice specific to your situation.

8. Links to Other Sites

Our Site may contain links to third-party websites, including client websites, partner platforms, and external resources. We don't control these third-party sites and aren't responsible for their content, privacy practices, or terms. Linking to a third party doesn't constitute endorsement of that site or its operator.

9. Privacy

Your use of the Site is also governed by our Privacy Statement, which describes how we collect, use, and share information. Please review it.

10. Accessibility

We are committed to making our Site accessible to users of all abilities. Our approach is detailed in our Accessibility Statement. If you experience accessibility issues using our Site, please contact us at info@radwebmarketing.com or 707-205-3600 so we can help.

11. Site Changes and Availability

We may add, remove, change, or update content and features on the Site at any time without notice. We may also limit or suspend access to the Site for maintenance, upgrades, security reasons, or other business needs. We aren't liable for any loss or inconvenience caused by changes to or unavailability of the Site.

12. Disclaimer of Warranties

THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OR COMPLETENESS OF CONTENT.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. YOUR USE OF THE SITE IS AT YOUR OWN RISK.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR BUSINESS INTERRUPTION — ARISING FROM OR RELATED TO YOUR USE OF THE SITE, EVEN IF WE'VE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SITE (WHETHER IN CONTRACT, TORT, OR OTHERWISE) WILL NOT EXCEED THE AMOUNT YOU PAID US, IF ANY, IN THE SIX (6) MONTHS PRIOR TO THE CLAIM ARISING.

Some jurisdictions don't allow certain limitations on liability, so these limitations may not apply to you to the extent prohibited by law.

14. Indemnification

You agree to defend, indemnify, and hold us (and our owners, employees, and agents) harmless from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from your use of the Site, your violation of these Terms, your violation of any third party's rights, or any content you submit to us. We reserve the right to assume the exclusive defense of any matter for which you have indemnified us, in which case you'll cooperate with our defense.

15. Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. Any dispute, claim, or controversy arising from or relating to these Terms or your use of the Site will be resolved exclusively in the state or federal courts located in Sonoma County, California. You consent to the personal jurisdiction of these courts and waive any objection to venue.

16. Informal Resolution First

Before initiating any legal action, you agree to first contact us in good faith to try to resolve the issue informally. Send a written notice describing the dispute to info@radwebmarketing.com or our mailing address below. We'll work with you in good faith to attempt resolution for at least 30 days before any formal action.

17. Time Limit on Claims

Any claim arising from or related to these Terms or your use of the Site must be brought within one (1) year of the events giving rise to the claim. After that period, the claim is permanently barred.

18. Class Action Waiver

To the fullest extent permitted by law, you agree that any dispute will be resolved on an individual basis only, not as part of a class, consolidated, or representative action.

19. Electronic Communications

By using the Site or contacting us, you consent to receive electronic communications from us (such as emails and notifications). You agree that any agreements, notices, or other communications we provide electronically satisfy any legal requirement that such communications be in writing.

20. Termination

We may terminate or suspend your access to the Site at any time, for any reason, without notice. Provisions of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitations of liability, indemnification, and governing law — will survive.

21. California Residents

If you are a California resident and have a complaint we haven't resolved to your satisfaction, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.

22. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we'll update the "Last Updated" date at the top and post the revised Terms on this page. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms. We recommend reviewing the Terms periodically.

23. Miscellaneous

These Terms, together with our Privacy Statement and any service agreements we have with you, constitute the entire agreement between you and us regarding your use of the Site. If any provision of these Terms is found unenforceable, the remaining provisions will continue in full effect. Our failure to enforce any right or provision doesn't constitute a waiver of that right. You may not assign these Terms; we may assign them to a successor in connection with a business transfer.

24. Contact Us

For questions about these Terms or to report a concern:

Email: info@radwebmarketing.com
Phone: 707-205-3600
Mail:
ARK Media, Inc.
DBA RAD Web Marketing
245 Kentucky St
Petaluma, CA 94954
United States