Accessibility Statement

Last Updated: June 16, 2026

Our Commitment to Accessibility

ARK Media, Inc., doing business as RAD Web Marketing ("we," "us," or "our"), is committed to making radwebmarketing.com (the "Site") accessible to people with disabilities. We believe everyone should be able to access information and services online, and we work to improve the accessibility of our Site as part of our broader commitment to inclusive design.

As an agency that provides website accessibility services to our own clients, we hold our own website to the same standards we apply to client work.

Conformance Standard

We aim for our Site to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the standard widely referenced under the Americans with Disabilities Act (ADA) for websites. WCAG 2.1 AA covers a broad range of accessibility considerations, including:

• Text alternatives for non-text content (such as images)
• Adaptable content that can be presented in different ways without losing meaning
• Distinguishable content with sufficient color contrast and resizable text
• Keyboard-accessible functionality
• Enough time to read and use content
• Navigable structure with clear headings and link purpose
• Readable, predictable, and input-assistive content
• Compatibility with current and future assistive technologies

Where We Are in Our Accessibility Work

Accessibility is ongoing work, not a one-time project. As of the date of this statement, we are actively engaged in the following:

• Conducting a comprehensive accessibility audit of our Site against WCAG 2.1 AA criteria, using both automated scanning and manual review by qualified accessibility evaluators
• Remediating identified issues as they are found, with priority given to issues that most affect usability for visitors using assistive technologies
• Reviewing new content and design work for accessibility before publishing, including color contrast, alt text, heading structure, and keyboard navigation
• Improving our internal practices so that accessibility is built into our website work from the start, rather than added later

We acknowledge that despite these efforts, some content on our Site may not yet fully meet WCAG 2.1 AA criteria. We are working to identify and address these areas, and we welcome feedback that helps us improve.

Accessibility Tools Available on Our Site

Our Site includes the UserWay accessibility widget, which provides on-the-fly user controls for adjustments such as text size, contrast, font, and reading guides. The widget icon appears on the bottom of every page and can be activated by clicking it.

We want to be clear about what this tool does and doesn't do: the UserWay widget is one resource visitors can use to adjust display preferences. It is not a substitute for underlying accessible design. Our goal is to make the Site genuinely accessible at the code and content level — the widget is supplementary, and we continue to work on the underlying accessibility regardless of whether visitors use the widget.

If You Encounter an Accessibility Barrier

If you experience any difficulty accessing content on our Site, or if you have suggestions for improving accessibility, we want to hear from you. Please contact us using any of the methods below:

Email: info@radwebmarketing.com (please include "Accessibility" in the subject line)
Phone: 707-205-3600
Contact form: radwebmarketing.com/contact

When reporting an issue, it helps us respond more effectively if you can include:

• The page or URL where you encountered the issue
• A description of the problem (what you were trying to do, what happened)
• The assistive technology you use, if applicable (such as screen reader software, voice recognition, etc.)
• Your preferred way for us to follow up

We aim to respond to accessibility feedback within five business days. For complex issues, we'll provide an initial response and follow up as we investigate and address the underlying issue.

Alternative Access to Information

If you need information that's on our Site in an alternative format, contact us and we'll work to provide it. Examples include:

• Reading content over the phone
• Providing a plain-text or alternative-format version of a document
• Discussing the substance of our services directly so you don't need to navigate the website to get the information you need

Third-Party Content

Some content on our Site is provided by third parties (such as embedded videos, social media content, or third-party tools). While we work to choose accessible providers, third-party content is outside our direct control. If you encounter accessibility issues with third-party content on our Site, please let us know so we can either work with the provider or find an accessible alternative.

Updates to This Statement

We may update this Accessibility Statement to reflect changes in our practices, improvements to our Site, or updates to accessibility standards. The "Last Updated" date at the top indicates the most recent revision.

Contact Information

ARK Media, Inc.
DBA RAD Web Marketing
245 Kentucky St
Petaluma, CA 94954
United States

Email: info@radwebmarketing.com
Phone: 707-205-3600